Debt Collectors

Key Tasks

• •Liaising with clients, credit staff, accounts receivable departments, process servers, private investigators, barristers and solicitors to find solutions to payment problems
• •Identifying, locating and notifying debtors of overdue accounts in writing, by telephoning and in person, and arranging for payments to be made
• •Tracing addresses of debtors who have moved
• •Arranging new repayment plans for debtors having difficulties making existing repayments
• •Referring debtors' disputes to creditors
• •Issuing instructions for the commencement of legal action and enforcement to recover money
• •Arranging for money and goods collected to be transferred to creditors' possession, and preparing statements of account for creditors
• •Recording amounts collected and noting any further action required
• •Complying with debt collection guidelines and relevant legislation

Employment Projections to 2034