Will AI replace Receptionists in Australia?

Based on our analysis of official government data, Receptionists has an AI exposure score of 6.6/10. This occupation faces moderate AI impact, likely through augmentation rather than replacement.

What is the job outlook for Receptionists in Australia?

Receptionists currently employs 181,300 people in Australia. The projected 10-year employment growth is +8.3%. The current shortage status is: No Shortage.

How much do Receptionists earn in Australia?

The median weekly earnings for full-time Receptionists in Australia is $1,229.

ANZSCO 54216.6ModerateNo Shortage

Receptionists

Inquiry Clerks and Receptionists · Receptionists

AI exposure measures how much this occupation's tasks may change. It is not the probability that the job will disappear.

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Moderate Risk

Median Weekly Pay

$1,229

Full-time workers

Employment

181,300

Total workers

10yr Growth

+8.3%

Projected to 2035

Shortage Status

No Shortage

JSA Official AI Exposure

Automation66.0%

Augmentation67.0%

Key Tasks

•Greeting and welcoming visitors, and directing them to the appropriate person
•Arranging and recording details of appointments
•Answering inquiries and providing information on the goods, services and activities of the organisation
•Answering, connecting and transferring telephone calls
•Receiving and resolving complaints from clients and the public
•Receiving and distributing correspondence, facsimile messages and deliveries
•Maintaining the reception area
•Advising on and arranging reservations and accommodation
•May perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying

Employment Projections to 2035

Median Age

Female Share

89.0%

Part-Time Share

57.0%

Skill Level

4 / 5