Retail Supervisors

Key Tasks

• •Ensuring that customers receive prompt service and quality goods and services
• •Responding to customers' inquiries and complaints about goods and services
• •Planning and preparing work schedules and assigning staff to specific duties
• •Interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
• •Instructing staff on how to handle difficult and complicated sales procedures
• •Examining returned goods and deciding on appropriate action
• •Taking inventory of goods for sale and ordering new stock
• •Ensuring that goods and services are correctly priced and displayed
• •Ensuring safety and security procedures are enforced

Employment Projections to 2035